Privacy Policy

1. Overview

This Privacy Policy explains how Zurcloud Consulting LLC ("we", "us", or "our") collects, uses, and protects your information when you use the sleepmx platform and services (the "Service"). We are committed to protecting your privacy, particularly regarding health-related data.

2. Information We Collect

• Account information: name, email address, and other details you provide when creating an account.
• CPAP and session data: data you upload, including device settings, waveforms, and derived metrics such as AHI and pressure statistics.
• Usage information: device type, browser, approximate location (country), and how you interact with the Service.
• Communication data: information you provide when contacting us.

3. How We Use Information

• To provide, operate, and maintain the Service;
• To process and analyze your CPAP data for charts and statistics;
• To authenticate you and secure your account;
• To improve the Service and its features;
• To respond to your requests and provide support;
• To comply with legal obligations.

4. Local Processing

Where possible, your CPAP data is processed locally in your browser. This means much of the analysis happens on your own device and your data does not leave your computer unless you choose to upload or sync it.

5. Cloud Sync

If you enable Cloud Sync, your CPAP data is transmitted to and stored on our servers to provide synchronization across your devices. Cloud Sync is optional and is not required to use the Service.

6. Cookies and Tracking

We use cookies and similar technologies to authenticate you and maintain your session. We may also use privacy-respecting analytics to understand how the Service is used. You can control cookies through your browser settings.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time, and we will delete it within a reasonable period unless we are required to retain it by law.

8. Data Sharing and Third Parties

We do not sell your personal data. We share your information only with service providers who help us operate the Service (such as hosting and email providers), and only to the extent necessary to provide the Service. We may also disclose information where required by law or to protect our rights.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion of your data;
• Export or transfer your data;
• Object to or restrict certain processing.

To exercise these rights, contact us at[email protected].

10. Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page with an updated date.

12. Contact

For questions about this Privacy Policy, contact us at[email protected] or +1 (307) 998 2800.